Data Driven Business Decisions

+34 91 570 38 05

contacto@mbdanalytics.com

Success stories

Customer with risk of attrition identification and profiling

Next Best Action: Identify the best action to implement in each client

Present / potential / future value per customer to define investment levels

Omnichannel diagnosis: Customer journey in sales and service processes

Recruiting optimization: predictive models for candidates in selection processes

Data Management: Analytical data model in cloud

Optimise portfolio monetisation campaigns in agreements with Partners

1 Jun at 11:37

Pricing setting based on acquisition processes profitability

19 May at 12:04

Business Case analytics: Automated simulation models

19 May at 11:42

Retention and Prevention Campaigns optimization with machine learning

18 May at 15:30

Automated profitability calculation in Acquisition processes

13 May at 12:22

Debt payment probabilities identification to optimise return on debt recovery processes

13 May at 12:11

Automated and flexible “what if” simulations development

13 May at 12:06

Automated estimation processes development

13 May at 12:00

Optimisation of sales campaigns with databases belonging to partners (Leads rating)

12 May at 18:59

Potential market segments and acquisition profiles

12 May at 18:52

Design/monitoring of Remuneration Models aligned with business objectives

12 May at 18:40

Calculation of P&L/profitability by channel for multichannel decisions

12 May at 18:32

Capillarity analysis to optimise store closure plan

12 May at 18:17

Analysis of results in omnichannel initiatives and processes

6 May at 12:27

Identification and analysis of satisfaction / dissatisfaction drivers in NPS

6 May at 12:11

Customer satisfaction Management and calculation based on behaviour

6 May at 10:33

Identification and analysis of moments of truth and pain points of the customer

6 May at 10:01

Staff sizing

5 May at 18:23

Customer interactions assessment (contact center, digital platforms and store)

5 May at 18:02

Customer segmentation for differential customer base management

28 Apr at 07:52

Identification and profiling of customers with a higher probability of Cross-Sell

28 Apr at 07:49

Data Management: Customer Datamart

30 Mar at 01:18

Data Management: Loyalty program

28 Mar at 01:55

Staff attrition prevention – Workforce loyalty in Retail

26 Mar at 00:24

Retail Workforce Planning

24 Mar at 00:30

Smart Visualization: Commercial Reporting

22 Mar at 01:37

Smart Business Decisions: Retail – stores footprint optimal management

18 Mar at 16:13

Effective resource management: Smart Handset Optimisation in Retail

15 Mar at 23:05

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